Junior Systems Administrator Jobs at Fort Valley State University
Sample Junior Systems Administrator Job Description
Junior Systems Administrator
Job Summary
This position reports to the Chief Information Officer but will also be directed by the Assistant Director of Information Technology and Systems Admin. Team Lead. This position is responsible for the installation, testing, maintenance, documentation, and provision of technical support for university-wide systems software, as well as modifying existing and creating new systems software for specific needs. Assists with software product planning, evaluation, and testing. Assists in planning hardware changes and provides technical assistance to a variety of users across campus.
Duties and Responsibilities
- Manage the team's ticket queue and escalating issues as necessary.
- Build electronic forms to advance university efficiency.
- Monitor FVSU's website daily to ensure availability, patching, performance, and security.
- Maintain continuous system availability, system security procedures and access to user accounts.
- Manage university-wide systems such as DHCP, DNS, file, mail, and print servers as well as their associated operating systems and software.
- Assist in the planning and installation of new hardware and software systems.
- Assist in the coordination and implementation of software system changes and upgrades.
- Perform software product evaluation, including installation, testing, reporting, and technical support to the campus community.
- Installs, configures, tests, maintains, and documents systems software including operating systems, compilers, utility programs, email systems, web-based systems, database management systems, etc.
- Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
- Develops and maintains appropriate systems data backup and disaster recovery procedures to ensure integrity of computer system data. Maintains file system integrity using system management software tools.
- Provides technical support to peers on the use of systems and application software.
- Performs other duties as assigned.
Qualifications
Minimum:
- Bachelor's Degree in Computer Science or closely related field; equivalent training and experience may be considered in lieu of degree.
- Proven ability to troubleshoot and resolve complex technical problems.
- Experience creating and maintaining technical documentation.
- Extensive knowledge of Windows and Mac OS X Operating Systems.
- One (1) years' experience in a multi-vendor, multi-platform environment.
- Knowledge of PC/Mac hardware and software applications.
- Experience with email systems, Listserv, Oracle, Web servers, Active Directory, TCP/IP networking.
- Understanding of common network protocols and operating systems along with their relevant security issues
- Possess real-world operational and implementation expertise to deliver integrated security solutions
- Ability to effectively adopt and integrate new networking and security technologies
- Ability to maintain a positive and professional relationship with faculty, staff and students, and provide exceptional customer service.
- Ability to communicate technical information to non-technical audiences.
- Ability to think logically, resolve problems, identify tasks, and develop project plans.
- Ability to prioritize multiple tasks and requests based on the organizational goals and objectives of the university.
- Interpersonal skills, problem-solving, and decision-making skills.
- Ability to work on multiple projects simultaneously and to provide input in a team environment.
- Self-Starter
Preferred:
- Industry certifications for IT professionals a plus (A+, Net+, Server+, etc.)
- Higher education institution IT experience
- Experience with HTML
- Experience in technical writing and documentation.
- Experience with JAMF and Intune device management solutions
- Experience with managing a service desk queue such as Service Now
Working conditions
- Occasional travel
- Evening/night/weekend work - on occasion; sometimes with little advance notice
- Climate controlled environment
Physical requirements
- Ability to lift up to 50 pounds and handle other physical demands (working on a ladder, moving equipment, using power tools etc.)
- Requires talking, hearing, seeing continuously and fine hand manipulation, walking, standing, kneeling, stooping, bending, grasping, pulling and climbing frequently.
Direct reports
None
The above list of job duties is not exclusive or exhaustive and the incumbent will be required to undertake such tasks as may reasonably be expected within the scope of the position.
Current Openings for Junior Systems Administrator Jobs at Fort Valley State University
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Thank you for your interest in employment at Fort Valley State University. We strive to be an excellent workplace and are pleased that you would like to join our team. We are committed to hiring the very best employees to serve our valued students.
Positions are generally open until filled unless otherwise indicated in the posting. Application requirements vary by position. Please check the posting for specifics.
Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students or employees on the basis of race, color, creed, gender, ethnicity, national origin, sexual orientation, religion, age, disability, marital or veteran status.
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FVSU is committed to providing reasonable accommodations for any person with a disability who meets the definition of disabled as described in the Americans with Disabilities Act. Upon request made to the Office of Human Resources at (478) 825-6301, persons applying for employment will be provided reasonable accommodations in completing the application and/or interview process.