Apple Student Technology Support Technician Jobs at Fort Valley State University
Sample Apple Student Technology Support Technician Job Description
Apple Student Technology Support Technician
Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status.
Job Summary:
The Apple Student Technology Support Technician is responsible for assisting students in deployment of Apple devices. Other duties include, but are not limited to:
- Providing excellent customer service to FVSU alumni, parents, students, and faculty and staff.
- Providing troubleshooting tips for Apple devices.
- Acting as first responder for questions about Apple devices.
- Coordinating with University IT staff for escalations and unique situations.
- Other Duties Assigned.
Minimum Qualifications:
- Ability to think critically.
- Proven experience providing great Customer Service.
- Great attention to detail.
- Familiarity with Apple's Operating System.
Preferred Qualifications:
- Experience with JAMF MDM, Apple OS certifications or previous tech support experience.
Anticipated Schedule:
This is a part-time position, approximately 19 hours per week. Work schedule is weekdays from 10:00am-2:00pm or 11:00am-3:00pm. Adjustments may occur as needed by the university.
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and
learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Current Openings for Apple Student Technology Support Technician Jobs at Fort Valley State University
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Thank you for your interest in employment at Fort Valley State University. We strive to be an excellent workplace and are pleased that you would like to join our team. We are committed to hiring the very best employees to serve our valued students.
Positions are generally open until filled unless otherwise indicated in the posting. Application requirements vary by position. Please check the posting for specifics.
Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students or employees on the basis of race, color, creed, gender, ethnicity, national origin, sexual orientation, religion, age, disability, marital or veteran status.
Sorry, we have no current job openings.
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FVSU is committed to providing reasonable accommodations for any person with a disability who meets the definition of disabled as described in the Americans with Disabilities Act. Upon request made to the Office of Human Resources at (478) 825-6301, persons applying for employment will be provided reasonable accommodations in completing the application and/or interview process.