Administrative Assistant

JOB SUMMARY

The Administrative Assistant provides general administrative and clerical support for the Department of Housing and Residential Life. The primary purpose of this position is to provide a full range of moderate to complex clerical and secretarial assignments involving the use of judgment and discretion. Projects are of moderate scope and complexity, such as completion of small to medium sized projects. Day to day work is performed relatively independently with general instruction, except for new assignments.

DUTIES AND RESPONSIBILITIES

• Supports the day to day operations of the office by providing a wide variety of general office support including electronic and manual file maintenance, drafting correspondence, maintaining department and event space calendars, preparing, submitting and tracking travel expenses, submitting maintenance work order requests, ordering supplies, and sorting and distributing mail.

• Assists with coordinating housing application and reservation processes, protocols, and timelines. This includes processes such as: entering student housing and meal plans in Banner and/or StarRez, special room/floor designations, room holds, building availability, and student communication.

• Assists with running occupancy reports utilizing various reporting tools.

• Track and submit accurate work hours for students and professional employees in time keeping portal

• Assists with developing and implementing marketing strategies for University Housing.

• Troubleshoots student issues within the online housing selection portal.

• Assists with processing all appropriate charges to student accounts including (but not limited to) room, term break and damage charges.

• Assists with the development of educational programs and/or workshops.

• Assists with examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.

• Create and manage electronic requisitions through PeopleSoft.

• Assists with creating and tracking departmental budgets.

• May require extended office hours during Registration and other recruitment events.

• Performs other duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of modern office practices and procedures.
  

• Knowledge of university and departmental policies and procedures.
  

• Knowledge of budget creation and management.
  

• Must be able to prioritize and organize work flow.
  

• Must be able to provide good customer service at all times.
  

• Must have good listening skills, as well as can provide good oral and written communication.

SUPERVISORY CONTROLS

he Director of Residence Life assigns work in terms of somewhat general instructions. The supervisor spot-checks completed work for compliance with instructions and established procedures, accuracy, and the nature and propriety of the final results.

WORKING CONDITIONS

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects.
  
• Regular office environment, climate controlled
  
• Regular schedule is Monday through Friday, 8am-5pm
  
• Work schedule may require extended work day and some weekend hours during the Registration process

MINIMUM QUALIFICATIONS

High School Diploma, plus three years of clerical experience in Higher Education or a professional setting. Experience working with the housing module StarRez is a plus.

PREFERRED QUALIFICATIONS

Associate Degree, plus two year of clerical experience in Higher Education or a professional setting. Experience working with the housing module StarRez is a plus.

Current Openings for Administrative Assistant Jobs at Fort Valley State University

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